Thanks Dr. Frugé for all your hard work. It was a tough journey but a huge victory in the end. I love my smile 🙂
New to Baton Rouge, with four children who would need braces and asking friends and family who to go to for treatment, the result was Frugé Orthodontics. The doctors and staff have taken a personal interest in our family-celebrating milestones and achievements over the six years we have known them. We have been blessed with not only four beautiful smiles but a whole group of friends whom we will miss seeing regularly when our children “graduate” from treatment. Thanks for such a great experience.
I just wanted to thank you for your great customer service. Your hours are convenient and are able to accommodate our busy schedule. It is great to be able to see the doctor near our home in Denham Springs and your reminder calls are a lifesaver. In short, we think you are awesome and in today’s world where customer service is at a premium, you should be proud of your people and practice!
I work in an environment where customer service is paramount. I have been pleasantly surprised with my visits to Dr. Frugé’s office. The staff is pleasant, timely and very experienced. I’ve never had to wait more than a few minutes to be seen. I’ve not had this experience with other doctor’s offices and in some cases have waited over an hour to be brought to a room where I’ve waited another 30 minutes before being seen.
While you wait and when you’re seated the office has a variety of monitors with fun facts, patient updates and bio’s on the staff. Relaxing music plays in the background and they have children play stations for young kids to occupy their time while waiting for siblings.
Information boards about the latest technologies in orthodontics are strategically placed throughout the office. Conversations with staff confirm their commitment to stay up to date on these technologies.
They are passionate about what they do and how well their patients are treated. This above all fosters a work environment pleasant for all.
As a 50-year-old woman getting braces for the first time in my life, I was a little apprehensive about my decision. Dr. Frugé could not have been kinder or more personable throughout the process. His staff has always been friendly and helpful; and I am happy to recommend their office for children, teens or those of us in the prime of our lives!
I am paying for a service, but you have taken customer service to a new level. What you have done for us is priceless.
As a former patient of Fruge Orthodontics, I’m always being complimented on my beautiful smile. Thanks for helping me attain an attractive and healthy smile that will last a lifetime.
My son has been a patient at Frugé Orthodontics for the past several months and I would like to compliment your great staff. It is a pleasure to work with such professional and courteous people. We are treated like family and it is a pleasure to come for appointments.
I love the Frugé staff!!! They were well informed and happy to answer any of my questions. They treated me as though I was a member of their family.
I didn’t know what to expect when my dentist recommended orthodontic treatment. My friends with children in your practice highly recommended your office…and after results that far exceeded my expectations, so do I! Thanks!
Dr. Jim, Mrs. Robin and the entire staff make the process something to look forward to rather than dread. They are all so caring and make you feel like you’re their only patient. I had to have jaw surgery and through it all Mrs. Robin constantly checked on my progress to see how I was doing. Even when my mom had surgery for colon cancer she was always checking up on us to see how we were. When you choose Fruge Orthodontics you’re not just their patient, you’re family.